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Tow Truck/Battery Assist Driver (Full Time)

Date: Jun 9, 2022

Location: Winnipeg, MB, CA, R2J 0S7

Company: CAA Club Group

About Us

Do you like going above and beyond to help people?  Our Fleet & Automotive Associates do just that!  Whether it is aiding our Members with a flat tire, boosting a dead battery or helping someone locked out of their home or vehicle our Fleet department will come to their rescue.  While our Automotive team is hard at work maintaining all our service trucks to ensure they are safe and ready to assist!  We are looking for those who will help our Members and perform their job in the good, the bad and the ugly weather.  We provide top of the line training and safety equipment to keep you safe while helping our Members.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Position Details

  • Operate and drive CAA Fleet (Battery Assist/Tow) vehicles
  • Assist in various service calls including battery boosting, flat tires, lockouts, gas, extrication, and towing 
  • Assess a break down scene for safety and probable workable assessment
  • Accurate diagnosis of battery condition, charging system output, and any electrical drain that may hamper the operation of the member’s vehicle
  • Is expected to work within basic troubleshooting and quick-fix guidelines
  • When appropriate, perform repairs to allow the member to drive safely to a repair facility
  • Represent CCG in a positive way while on duty including dealing respectively with the general motoring public, pedestrians, cyclists, and members
  • Answer member and general client questions relating to their CAA - Emergency Roadside Service benefits alongwith general CCG products and services
  • Report traffic accidents and suspicious motoring activities when witnessed to CCG dispatchers
  • Maintain a safe working environment by keeping alert, reporting safety issues to supervisors, and wearing all Personal Protective Equipment (PPE) required to complete duties as assigned
  • Performs other job-related duties as assigned

REQUIREMENTS:

  • Mechanical aptitude
  • Previous experience dealing with customers and providing quality customer service
  • Knowledge of the city of Winnipeg, and rural geography of Manitoba
  • Previous experience operating a tow truck or other heavy equipment is an asset
  • Basic computer and keyboarding skills
  • Current Provincial Drivers License with no more than 4 demerits


WE PROVIDE:

  • Competitive Salary
  • Annual Safety Boot Reimbursement 
  • Seasonal PPE provided
  • RRSP (with Employer match)
  • Benefit Plans (Health and Dental)
  • Competitive Vacation (3 weeks annual vacation alloment)  
  • Continued Education and Tuition Reimbursement
  • Wellbeing Programs and Resources
  • Excellent Work Environment and Culture