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Regional Insurance Agent - Saint John, NB

Date: Nov 18, 2022

Location: Saint John, NB, CA, E2J 2G4

Company: CAA Club Group

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are


As Canada's largest automobile association, we are passionate about keeping our Members safe- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members.


We work hard and play hard.


We're about doing what's right and feeling good about it

Position Details

What You Will Do

  • Quote and sell auto and property insurance to inbound callers
  • Follow procedures and underwriting guidelines as part of the sales process
  • Assess the needs of the customer
  • Identify and make recommendations for additional P&C coverage
  • Achieve set target for sales, quality, average call time, etc.


Who You Are

  • Post-secondary education completed
  • Considerable experience in retail, customer service, and/or a call centre environment
  • Strong communication skills, both written and verbal
  • A highly motivated individual, committed to continuous improvement and exceeding client expectations
  • You use your critical thinking skills to identify needs and propose solutions to the customers
  • You are positive, customer focused and resourceful
  • Insurance experience is considered an asset
  • General Insurance licensed an asset (if you are not licensed, you must be willing to obtain your general insurance license, provided by CAA)


Call Centre Hours

Monday to Friday – 8:30am to 7:30pm

Saturday (once a month) – 10:00am to 2:00pm


**You must be flexible to work various shifts within the call centre hours.**

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.