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Date: Nov 24, 2022

Location: Mississauga, ON, CA, L4W 0A5

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

t ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. 

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do

Reporting to the Manager, Office Services, and the Receptionist is the first point of contact for the Mississauga office. In addition to Receptionist duties, the incumbent may provide administrative support for the Facilities & Office Services team.

Key accountabilities and responsibilities:

  • First point of contact for the office. Attend to visitors and manage inquiries on the phone, face to face and through e-mail
  • Respond to public inquires with a high level of professionalism
  • Receive and direct calls to appropriate employees
  • Maintain visitor log
  • Provide security access cards
  • Coordinate packages and couriers (Fed Ex/Purolator, ICS, inter-office mail, letters, and local couriers). Complete all daily waybills
  • Receive and allocate incoming mail; coordinate outgoing mail and mail-outs
  • Assist with Office Services email enquiries/requests
  • Reconcile all invoices for approval
  • Provide support to the Facilities and Office Services department as required
  • Provide other administrative support as required: typing, filing, mailing, photocopying etc
  • Assist in the maintenance, cleanliness and organization of the entire office area.  Ensure all copy areas are equipped with paper supplies including copier paper, letterhead and envelopes
  • Replenish/order beverage supplies (coffee, tea, water, cream, milk, pop, etc.)
  • Health and Safety responsibilities as required
  • Other duties and projects as assigned.

Who You Are

  • Two to four years corporate reception experience.
  • Post-secondary education - Administration
  • Good communication skills; preferrably bilingual (English & French)
  • Minimum one year experience in an admin support role in an office setting 
  • Able to work independently, well organized, customer focused 
  • Proficiency in Microsoft Office applications including Word, Excel, and Outlook 
  • Can easily adapt to a fast paced and changing environment

What’s In It For You

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance 
  • Annual merit increases based on performance
  • Defined Contribution Pension Plan with a matching contribution component
  • Complimentary CAA Membership

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.