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Underwrtiting Assistant - Commercial Auto IRCA (ECH-ON)

Date: Jan 13, 2023

Location: Mississauga, ON, CA, L4W 0A5

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details


What You Will Do

  • The Underwriting Assistant, Commercial Auto will play a critical role in the day to day processing of various administrative components in addition to working closely with the team. Manages emails daily and responding to inquiries in the shared inbox 
  • Provides administrative support to the underwriting team 
  • Processes endorsement in an accurate and timely manner
  • Performs tasks including out of sequence endorsements, letters of authorization, experience letters and cancellations
  • Assigning certain files to underwriters that need immediate attention
  • Counting and logging incoming electronic mail, and moving to the appropriate mailbox
  • Handling all registered and returned mail from Canada Post
  • Sending letters to Brokers/Agents regarding returned registered letters and mail
  • Adding documentation to policy processing system where required
  • Provide direct assistance and support to the Underwriting department
  • Other tasks as required


Who You Are 


  • Post-secondary education in a related field, and/or currently holds or working towards CIP would be an asset
  • Excellent communication skills both oral and written 
  • Strong organizational and interpersonal skills with the ability to multi-task
  • Exceptional customer service skills
  • Ability to work collaboratively in a team environment and independently
  • Strong time management skills, accuracy and attention to detail in a highly structured environment
  • Ability to effectively handle multiple priorities and meet deadlines in a fast paced environment


What’s In It For You


  • Competitive total compensation and benefits package  
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • Defined Contribution Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.