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Outbound Sales Advisor

Date: Sep 16, 2022

Location: ON, CA

Company: CAA Club Group

About Us

We are seeking an Outbound Sales Advisor to join our team. 

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

In this role, you will be working on things like
•    Providing real time sales support for inbound/outbound sales queues: managing call flows, providing first call resolution and satisfying customer/member expectations.
•    Delivering exceptional customer service
•    Providing appropriate product/service options that are tailored to the needs of the customer/member
•    Participate in centralized team meetings
•    Taking part in cross functional team projects/assignments 
•    Engage and contribute in a competitive, collaborative and upbeat work environment
•    Completion of post secondary education  
•    1 year experience in a sales environment
•    Ability to adapt and work effectively within a variety of diverse situations
•    Excellent customer service skills
•    Strong sales aptitude
•    Excellent organizational and multi-tasking skills

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.