Travel Services Consultant (Owen Sound, 12-Month FT Contract)
Owen Sound, ON, CA, N4K 3R1
About Us
At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Travel is a member of the CAA Club Group of Companies.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
Join our growing team where everyone belongs!
Position Details
What You Will Do:
As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.
This is a great opportunity for experienced Travel Agents, new grads, or anyone looking to kickstart their career in travel. No previous experience necessary, just a passion for travel, customer service and sales, we will provide training!
Hiring for February 2026
Who You Are:
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2-3 years customer service and sales experience
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Prior Travel Agency experience is an asset, but not required
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TICO certification completion or working towards/ willing to complete
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Excellent communication skills both written and oral
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Excellent organizational skills
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Available to work store operation hours
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Familiarity with Apollo system is a definite asset
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Post-secondary education in Travel and Tourism, or related field is a strong asset
Please note internal applicants are asked to formally express their interest by applying online no later than 10 business days of position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.