Accounting Specialist
Date: Sep 13, 2023
Location: Thornhill, ON, CA, L3T 7P7
Company: CAA Club Group
Insurance Digital Experience Specialist
About Us
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative. We're about doing what's right and feeling good about it
Who we are
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.4M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Our diverse organization provides roadside assistance, insurance, technology, retail, and travel solutions through its various subsidiaries.
Position Details
What you will do:
- Contribute and maintain the digital properties for insurance companies across all touchpoints
- Ensure a seamless and engaging experience for B2B and B2C as well as maximize lead generation/conversion
- Improve the user experience of websites and other digital channels, optimizing usability and engagement.
- Create comprehensive end-to-end experiences, maintaining adherence to brand standards and meeting compliance requirements
- Create storyboards, context scenarios, and high-quality user flows to facilitate the development of exceptional user experiences.
- Ensure alignment of key messages, goals, and overall experience.
- Lead QA execution and complete User Acceptance Testing (UAT
- Utilize content management systems and web content to manage and update digital assets
- Apply SEO knowledge to optimize digital content and improve search engine visibility
- Monitor the quality and integrity of digital channels, promptly addressing any issues
Who You Are:
- 2-5 years of proven experience in e-commerce and/or digital user experience
- Possess expert knowledge of design tools such as Figma, Adobe Suite, and proficiency in Microsoft Office Suite
- Demonstrate strong project management skills, including organization and time management
- Experience with Content Management Systems
- General knowledge of front-end languages (HTML, CSS, JavaScript)
- Strong problem-solving skills
- Able to prioritize and be flexible and responsive to dynamic situations
- Proven ability to develop effective, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
- Strong analytics skills, with the ability to pull data, analyze data and derive insights, recommendation, and test ideas
- Exhibit a passion for learning new technologies and tools in the digital space
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
About Us
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.4M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.
Who we are
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative.
We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
What You Will Do
- Complete payment transactions including wires, EFT, and cheques
- Perform month-end closing activities such as preparing journal entries
- Perform month-end fiscal month roll-over
- Analyze, investigate, and troubleshoot billing discrepancies or misapplied cash transactions
- Analyze supplier payable and customer receivable reports
- Communicate discrepancies and missing payment approvals for adjustment and correction
- Process disbursement to travel vendors and customers
- Perform various daily and monthly account reconciliations
- Perform a thorough analysis of the incentive commission calculations based on the respective collective agreements, bonus plan terms and administrative guidelines
- Analyze supplier statements and verify payment discrepancies to resolve supplier inquiries
- Participate in UAT testing for application systems and perform all aspects of verification
- Analyze, triage, and manage system defects and work closely with the development team to track, prioritize, and fix/close the defects
- Carries out duties such as filing partner reports, contracts, ordering supplies, etc.
Who You Are
- Minimum one (1) year experience in the Canadian Travel Industry in a sales, product, or administrative role.
- TICO certified (or able to become certified within six months) would be asset but not an essential requirement
- Strong knowledge of accounts receivables and testing disciplines and methodologies
- Knowledge of finance and billing application systems and reporting tools within the travel industry
- Consummate team player
- Superior organizational skills, self-confidence and initiative
- Internal/external partner relationship management
- Excellent written and verbal communication
- Demonstrated problem solving abilities and analytical thinking mindset
- Travel Course or equivalent experience is an asset
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.