Automotive Roadside Trainer

About Us

As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

• At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What you will do

• Facilitate training programs to the organization’s contracted network of service providers and fleet who deliver tow, battery, and light service support to Members
• Research, plan, and develop new training programs that engage learners
• Liaise with the business leaders in the development and enhancement of training programs
• Understand the organization’s call taking and dispatching procedures and facilitate training programs for new and existing Associates
• Maintain the training records for all the sessions delivered
• Stay current on the automotive industry as well as training and development trends that will assist in enhancing our training programs
• Maintain training trucks and perform circle-checks as needed
• Work closely with Fleet leadership in maintaining all the courses and support all initiatives

Who you are –

• Post-Secondary Degree / Diploma, preferably in Adult Education or related field
• Minimum 3 years of experience in learning and development or adult education including hands-on training
• Experience within automotive or towing environment or an aptitude for automotive knowledge is preferred
• Ability to train in various settings such corporate office, outdoors, and contractors’ facilities
• Having a valid G driver’s licence
• Possessing strong interpersonal skills
• Having excellent communication and facilitation skills

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.