HRIT Analyst

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

• At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

We are seeking a dynamic HRIT Business Analyst to join our team and act as a critical liaison between our HR and our IT departments. In this role, you will analyze HR processes, translate business needs into technical solutions, and support the implementation and optimization of HR systems to drive organizational effectiveness.

What You Will Do:

• Partner with HR and IT stakeholders to gather, document, and analyze business requirements for HR systems and processes.
• Evaluate and recommend improvements to HR technology, ensuring alignment with business objectives and best practices.
• Support the configuration, testing, and deployment of HR Information Systems (HRIS), with a preference for experience in SAP SuccessFactors.
• Develop and maintain HRIS reports and dashboards to provide insights and support data-driven decision-making.
• Troubleshoot system issues, coordinate with IT for resolution, and ensure ongoing system integrity.
• Provide end-user training and create supporting documentation for HR systems and processes.
• Stay up to date with trends and developments in HR technology and proactively suggest enhancements.
• Assist with change management and communication efforts related to HR system changes or upgrades.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

Who You Are:

• Bachelor's degree in human resources, Business Administration, Information Technology, or a related field (or a combination of equivalent education and experience).
• 3 to 5 years of experience in a similar HR Business Analyst, HRIS Analyst, or related role.
• Hands-on experience with SAP SuccessFactors or other leading HRIS platforms is strongly preferred.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills; able to translate technical concepts for non-technical audiences.
• Proven ability to manage multiple priorities, organize work effectively, and meet deadlines.
• Proficiency in MS Office Suite (especially Excel and PowerPoint); experience with reporting tools is a plus.

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.