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Manager Quality Assurance (Automation)

Date: Jun 19, 2022

Location: Thornhill, ON, CA, L3T 0A1

Company: CAA Club Group

About Us

CAA Club Group of companies has been successfully servicing our members and customers for over 100 years.  Our vision is to be Canada’s leading membership organization, consistently exceeding our members’ expectations.

Our high quality of service can only be achieved through our employees and ability to leverage technology to enhance our member experiences.  We insist on growing enthusiastic people who have a proven ability to provide exceptional experiences to our members, customers, and employees.

Our Information Technology department is seeking a highly motivated and career minded individual to join our team as a Manager, Quality Assurance Automation and Environment Management. This position will be accountable for managing and contributing to all aspects of Quality Assurance including testing, implementation, and documentation.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

  • Drive the implementation, growth, and adoption of test automation across enterprise to minimize manual quality assurance effort/cost enhance quality of production systems. 
  • Collaborate with functional and development teams to develop performance engineering discipline and lead Performance testing effort across lines of business.  
  • Aggressively drive an Automation First mandate in all phases of testing. Define & improve quality engineering and automation policies and procedures.
  • Work with product and business leaders to identify opportunities for automation, manage intake, and lead execution to achieve outcomes
  • Drive a culture of automation and continuously look for opportunities to drive automation across all domains.
  • Design, measure, report, and continuously improve automation and system performance metrics
  • Experience managing capital and operational budgets, with proven cost management achievements
  • Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management
  • Demonstrated ability to apply IT in solving business problems.
  • Demonstrated people leadership with success in driving retention, succession, and employee development
  • Support the team to manage the various environments required for testing and production launches for program and projects across Insurance companies.
  • Support the release planning leads to diligently manage intake and collaborate with stakeholders to plan deployments.
  • Partner with our program and project management, development, architects, and business leaders to execute a robust application release program through Continuous integration/Continuous deployment and DevOpSec best practices.
  • Work closely with the Infrastructure, cyber security team and Application support team to drive automation and performance testing during all phases of application development.
  • Design systems to support continuous delivery and adapt test environment management to support on-demand, self-service automation

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.