Manager Quality Assurance with Automation Experience

Date: May 11, 2024

Location: Thornhill, ON, CA, L3T 0A1

Company: CAA Club Group

About Us

Our Information Technology department is seeking a highly motivated and career minded individual to join our team as a Manager, Quality Assurance with Automation experience.  CAA Club Group of companies has been successfully servicing our members and customers for over 100 years.  Our vision is to be Canada’s leading membership organization, consistently exceeding our members’ expectations. Our high quality of service can only be achieved through our employees and ability to leverage technology to enhance our member experiences.  We insist on growing enthusiastic people who have a proven ability to provide exceptional experiences to our members, customers, and employees.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.  Our diverse organization provides insurance, technology, retail, and travel solutions through its various subsidiaries.

Position Details

What You Will Do

  • Drive the implementation, growth and adoption of test automation across enterprise to minimize manual quality assurance effort/cost enhance quality of production systems.
  • Collaborate with functional and development teams to develop performance engineering discipline and lead Performance testing effort across lines of business. 
  • Aggressively drive an Automation First mandate in all phases of testing. Define & improve quality engineering and automation policies and procedures.
  • Work with product and business leaders to identify opportunities for automation, manage intake, and lead execution to achieve outcomes
  • Drive a culture of automation and continuously look for opportunities to drive automation across all domains.
  • Design, measure, report, and continuously improve automation and system performance metrics
  • Experience managing capital and operational budgets, with proven cost management achievements
  • Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management
  • Demonstrated ability to apply IT in solving business problems.
  • Demonstrated people leadership with success in driving retention, succession and employee development

Who You Are

  • Bachelor’s degree (preferably in engineering, computer science, or related practice)
  • Minimum of 8 years progressive work experience in information technology
  • Minimum of 5 years of experience in applications testing, quality assurance, quality engineering, performance testing and environment management.
  • Minimum of 2 years of people leadership, project management and delivery experience
  • Experience with both functional and non-functional (load, performance, failure, etc.) test design & execution
  • Strong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum QA teams.
  • Understanding of enterprise DevOps.
  • Strong understanding of non-functional behaviors that include performance, scalability / resource utilization, resiliency & security, high availability
  • Analytical and data oriented – taking data and turning it into insight.
  • Experience leading test automation programs desired. Knowledge and experience with testing & automation tools
  • Knowledge and experience in DevOps, SQL, O/S troubleshooting and tooling (Jira, Confluence, LoadRunner, Selenium, Ranorex, Jenkins) desired
  • Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management
  • Demonstrated people leadership with success in driving retention, succession and employee development
  • Demonstrated focus on continuous improvement and quality in IT delivery, support and compliance Excellent written, oral, and interpersonal communication skills.
  • Ability to conduct and direct research into IT issues and products.
  • Ability to present ideas in business-friendly and user-friendly language

Our Commitment

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring.  We are leaders.  We are innovators.  We are collaborative. We work hard and play hard. We're about doing what's right and feeling good about it.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.