Privacy Analyst
Thornhill, ON, CA, L3T 7P9
About Us
At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
- Manage Privacy Office inbox and phone line
- Review and respond to customer or policyholder inquiries
- Review and respond to privacy access requests
- Maintain log of privacy incidents
- Produce monthly, quarterly and year-end reports related to Privacy office activities
- Assess privacy incidents in collaboration with Director, Regulatory Compliance & Privacy to determine whether reportable or not based on legal standards, and complete mandatory breach reporting
- Conduct privacy impact assessments for new initiatives
- Annually review and maintain CCG, CAA Insurance and Orion privacy policies and related processes
- As backup for Manager, Regulatory Compliance, support day to day activities of the compliance management process, including use of Ethidex system.
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who you are
- Completed University Degree in a relevant field
- 2 years of relevant experience in a similar role
- CIPP/Canada designation would be preferred but not required
- Proficient with Microsoft Office, Word, and Excel
- Strong communication and presentation skills written and verbal
- Strong customer service orientation
Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.