Project Manager

Date: Nov 15, 2023

Location: Thornhill, ON, CA, L3T 0A1

Company: CAA Club Group

About Us

CAA Club Group is currently seeking an IT Project Manager. In this role, you will collaborate with IT resource managers, directors, project sponsors, external partners and other stakeholders on the planning, organization and implementation of IT Projects in support of business strategies.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do 

  • Manage IT Application Development and Infrastructure projects
  • Define the objectives and measures to achieve the project goals and deliver all the mandates of the business case driving the project
  • Develop and support innovative solutions to meet the needs of the business and align the solution with the existing system architecture capabilities
  • Recommend information technology strategies, policies, and procedures by evaluating needs of the organization; identifying problems; evaluating trends; anticipating requirements
  • Act as a communications conduit to business stakeholders/partners to ascertain the project is fulfilling the business needs
  • Define and be accountable for the program - scope, schedule, budget, quality and project management plan
  • Provide project management direction and guidance to project teams, adhering to proven project management methodologies including Scrum agile
  • Ensure project delivery is as per standards and best practices defined in CCG’s project management framework
  • Establish performance measures for project members and provide meaningful and timely feedback
  • Monitor the budget, keep track of actual cost monthly, and initiate corrective actions before variances exceed approved thresholds
  • Monitor and respond swiftly to issues, risks, and decisions, escalate issues promptly when necessary
  • Management of project resources in collaboration with the functional managers/directors
  • Provide regular status updates to sponsors, stakeholders, steering committee members regarding progress and emerging issues
  • Keep an eye on the pulse of the project team(s) and keep morale elevated


Who You Are

  • Must be a team player with an intrapreneurship mindset
  • Bachelor’s degree in computer science or an analytical discipline
  • 7-10 years of project management experience in IT application development and infrastructure projects
  • Possess robust project management knowledge, practical technical knowledge, and strong business management skills
  • Ability to influence without authority through negotiation, interpersonal skills, and motivation skills
  • Strong ability to inspire others to build high performance teams and achieve extraordinary results in a fast-paced work culture
  • Exemplary communications skills specifically in communicating complex/technical information to a wide audience
  • Experience with handling steering committee meetings and presenting succinct status to project sponsors
  • Experienced in creating SOW, managing vendors
  • Excellent foundational skills in project management and planning, using tools such as Microsoft Project, JIRA etc.
  • Strong understanding of technology concepts including SOA architecture, web services, data exchange standards, mobile development, data warehouse, B2B/B2C systems etc.
  • Project Management Professional (PMP) certification an asset
  • Certified Scrum Master designation is an asset
  • Guidewire product knowledge is an asset
  • SAP product knowledge is an asset

Our Commitment

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.  We are caring.  We are leaders.  We are innovators.  We are collaborative.  We work hard and play hard. We're about doing what's right and feeling good about it.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.