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Quality Assurance Analyst with Performance Testing Experience

Date: Jun 24, 2022

Location: Thornhill, ON, CA, L3T 0A1

Company: CAA Club Group

About Us

CAA Club Group's IT department is looking for a Senior Quality Assurance Analyst with strong technical skills to join the team. This position will have exposure to multiple business lines including Club, Travel, Insurance, Member Services and Member Advocacy.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What you will do:

  • Develop testing strategies, and identify tools and processes to optimize overall quality assurance activities;
  • Create a complete quality assurance validation cycle
  • Update testing plans
  • Run test scenarios and participate in quality assurance validation
  • Identify and document bugs found during testing.
  • Actively participate in the planning, preparation and execution of effective test efforts
  • Provide test result walk-throughs for the project team
  • Primary liaison for testing expertise for business participants on business acceptance test support
  • Manage relationships with project team members, third party vendors/service partners, release teams and client areas as appropriate
  • Participate in improving QA processes to deliver good quality product by giving feedback on existing and newly introduced processes

Who you are:

  • Strong understanding of test and verification processes, methods, and tools
  • Proven ability to create automated test scripts, test scenarios, and analyze results using LoadRunner
  • Experience with software performance testing on web-based applications and web services involving windows environments
  • Experience with applications involving protocols like web (HTTP/HTML), web services (SOAP and REST API), Ajax (TruClient and Click & Script), and Oracle (NCA and Web App 11i)
  • Extensive experience with HP Loadrunner and HP ALM Performance center.
  • Experience with open sources performance testing tools like Apache Jmeter and SOAP UI.
  • Experience in all phases of the Software Testing Life Cycle (STLC).
  • (like requirements gathering & analysis, test planning, test designing, test script development, environment setup, test execution, defect tracking, reporting, regression testing, and test closure)
  • Good understanding of Software Development Life Cycle (SDLC) with both waterfall and agile methodologies.
  • Extensive experience in effort estimation, gathering non-functional requirements (NFRs), and converting them to performance test plan
  • Experience in creating and executing performance test strategies.
  • Extensive experience in all phases of performance testing including test planning, test scripting, test execution, defect tracking, and management
  • Extensive experience in creating robust performance test scripts with multiple protocols in challenging scenarios and following the best standard.
  • Experience in developing strategies to create test data for scripts involving complex procedures.
  • Experience in coordinating with multiple project teams for performance testing environment availability.
  • Extensive experience in monitoring and analyzing test environment servers using enterprise monitoring tools like Dynatrace or Linux server logs.
  • Proficient in analyzing performance test results and working with technical teams to resolve the bottlenecks
  • Experience in developing and maintaining project checklists during each phase of the project
  • Experience in managing and upgrading performance center including installing load generator software on machines and configuring them to Performance Center
  • Experience in managing and leading multiple simultaneous projects and team members as a project lead
  • Experience in training new project resources with performance testing processes, methodologies, and tools
  • Experience in creating knowledge repository documents based on the new technologies in projects and preparing case studies

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.