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Quality Assurance Analyst (experience with IT Roadside Assistance)

Date: Aug 2, 2022

Location: Thornhill, ON, CA, L3T 0A1

Company: CAA Club Group

About Us

CCG is looking for an experienced QA Analyst with 5+ years’ experience to join our IT Roadside Assistance team

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

Skill Requirements
Main job responsibilities include: 

  • Review software requirements with Business Analysts and SMEs
  • Interpret requirements and developing both positive and negative test case scenarios
  • Develop test plans; test cases and execution of test cases
  • Ensure all test artifacts adhere to testing and documentation standards
  • Log defects, produce bug reports and test execution status reports
  • Perform root-cause analysis with developers
  • Participate in cross-functional team meetings and provide QA status updates
  • Provide on-going support for production applications
  • Identify and support process improvements leading to higher quality standards


Job Requirements
The successful candidate will have the following qualifications:

Must Have:

  • Must have knowledge and experience of test design strategies for developing positive and negative test scenarios
  • Must have a minimum of 5+ years of hands-on QA testing experience primary on Java based applications
  • Experience with functional, integration, regression, and smoke testing
  • Familiar with defect tracking and test case management tools such as JIRA and TFS
  • Strong understanding of development cycles within a continuous delivery environment
  • Hold a degree or diploma in Computer Science or Information Technology
  • 5+ years extensive hands-on software testing experience
  • Exemplary communications skills specifically in managing complex/technical information to a wide audience


Nice to have:

  • Experience with testing applications for fleet management for roadside assistance would be nice to have
  • Experience using automation tools such as Selenium or similar will be a major advantage

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.