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Travel Product Coordinator

Date: Jan 14, 2023

Location: Thornhill, ON, CA, L3T 7P9 Winnipeg, MB, CA, R3G 3H7

Company: CAA Club Group

About Us

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. We work hard and play hard. We're about doing what's right and feeling good about it

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.4M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Our diverse organization provides roadside assistance, insurance, technology, retail, and travel solutions through its various subsidiaries.

Position Details

What you will do:

  • Provide support to ensure efficient operation throughout the travel product department
  • Organize supplier updates, training materials and general information to optimize front line sales and efficiency
  • Proactively create, maintain, and regularly update travel product related information, tools and resources
  • Review and channel the communication of supplier updates, partner information and other travel product related material across CCG’s internal communications platforms
  • Support the successful development and execution of CCG’s online and in-person consumer sales events and supplier events
  • Support CCG’s store locations in the procurement of supplier partner collateral and delivery of marketing and product launch collateral
  • Maintain supplies inventory and manage orders for materials used to support marketing campaigns, events and new supplier launches
  • Support the Groups Travel department with activities related to successful development and execution of CCG proprietary tours
  • Participate in systems testing and quality assurance activities related to the development and optimization of CCG’s travel technology platforms
  • Maintain Travel Product and Marketing calendars ensuring training, events and marketing activities are updated consistently
  • Maintain monthly activity plan and progress tracking report
  • Carries out duties such as filing partner reports, contracts, ordering supplies, etc.
  • Ensure CCG policies, procedures and compliance standards are always followed

Who You Are:

  • TICO certified (or able to become certified within six months)
  • Minimum one (1) year experience in the Canadian Travel Industry in a sales, product, or administrative role
  • Completed a post-secondary education program
  • Consummate team player
  • Superior organizational skills, self-confidence and initiative
  • Demonstrated internal/external partner relationship management
  • Excellent written and verbal communication

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.