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CAA Job Fair November 25, 2022 (Retail, Travel & Fleet - 987 Milt Stegall Dr.)

Date: Nov 22, 2022

Location: Winnipeg, MB, CA, R3C 2Z3

Company: CAA Club Group

About Us

Looking for an exciting new career? Find it at the CAA Job Fair on Friday November  25th, from 9:00am - 1:00pm, at the CAA Administration office - 987 Milt Stegall Drive!

We are hiring for Full-Time & Part-Time positions in Retail, Travel and Fleet. 

Drop in anytime between 9:00am - 1:00pm and bring an updated resume, and be prepared to interview on site. Please ensure you apply to this post to express your interest in attending. 

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

Member Service Counsellor

The Member Service Counsellor (MSC) is the primary point of contact for prospective and existing Members visiting our Kiosk at Outlet Collection and Retail Service Center Locations. Some main responsibilities of an MSC include sell new CAA memberships; Renew and Upgrade existing CAA memberships; Update Member accounts. Respond to Member enquiries regarding Travel, Insurance, and Member Benefits, providing prospective members with information on all Manitoba CAA Club Group services and maintain an understanding of all lines of business, incentives and promotions being offered.

Required Qualifications/Skills:  

  • Ability to work with the public in a confident and professional manner, ensuring Members’ privacy and consumer interests are protected.
  • Ability to work varied shifts ranging from Monday to Saturday 10AM to 9PM and Sunday 11AM to 6PM.
  • Excellent customer service skills required.
  • Excellent communication skills required.
  • Excellent computer skills required.
  • Sales Experience an Asset.

Travel Agent

As part of our Travel Agent Team at CAA Club Group of companies, CAA Travel Agents sell a full range of travel products and services. Providing exceptional customer service CAA Travel Agents make researched recommendations and advise clients in order to provide a pleasant and enjoyable travel experience. Other responsibilities will include performing related processing functions, sells all travel products including domestic and international air, train, cruise, tour, CAA exclusive group departures, travel insurance, hotel and car reservations. Promote CAA memberships and all CAA products, services and benefits including all CAA/AAA preferred partnerships and marketing initiatives.

Required Qualifications/Skills:  

  • Graduate of Post Secondary Education Program in Travel Counselling.
  • Enrolment in or accreditation as a CITC (Canadian Institute of Travel Consultants) or Certified Travel Consultant (CTC).
  • Three (3) years of experience in a Travel Consultant (Agent) position.
  • Certification in Apollo (Focal Point) GDS.
  • Working knowledge of Microsoft Windows and Microsoft Office applications.

Tow Truck / Battery Assist Driver

Our Tow Truck Drivers put our members first every day. We provide a service experience that you do not get anywhere else. As a Tow Truck Driver at CAA Club Group of companies, some main responsibilities include attending Emergency Road Service calls that includes battery boosting, flat tires, lockouts, gas, extrications, and tows. When attending ERS calls you will provide an accurate diagnosis of battery condition, charging system output, and any electrical drain that may hamper the operation of the member’s vehicle, as well as basic troubleshooting and quick-fix guidelines to achieve a “Go or Tow” assessment.

Required Qualifications/Skills:  

  • Mechanical aptitude.
  • Previous experience dealing with customers and providing quality customer service
  • Knowledge of the city of Winnipeg, and rural geography of Manitoba
  • Previous experience operating a tow truck or other heavy equipment.
  • Basic computer and keyboarding skills
  • Current Provincial Drivers License with no more than 4 demerits.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.