AB Claims Adjuster - Maritime Claims

Date: Sep 16, 2023

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do

  • Investigation, evaluation, negotiation and settlement and administration of all accident benefit claims under Section B of the Auto Policy.
  • Handle injury claims that involve co-ordination of medical benefits as well as weekly indemnity and housekeeping.
  • At times, dealing with Plaintiff’s Counsel and Defense Counsel as part of claims management 


What You Have

  • Insurance/Claims experience an asset 
  • Well-honed negotiation skills
  • Excellent customer service and interpersonal skills
  • Exceptional communication skills both written and oral
  • Strong organizational and time management skills coupled with strong decision-making skills
  • Medical background in any capacity an asset
  • Post- secondary education in a related field is an asset
  • Completed CIP course Principles and Practices an asset 
  • Working towards CIP designation is mandatory


What’s In It For You

  • Competitive salary
  • Annual bonuses and merit increases
  • 3 weeks’ vacation
  • Flexible benefit plan
  • Defined Contribution Pension
  • Complimentary CAA Membership


As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.