AB Claims Coordinator

Date:  Jun 3, 2026
Location: 

Thornhill, ON, CA, L3T 7P9

Salary Range:  $40,800 - $64,300 CAD
Company:  CAA Insurance Company
Position Type:  New position

About Us

 

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

 

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! 

 

At CCG, we are committed to delivering an exceptional Associate experience. We offer: 
• Work-life harmony with access to an award-winning holistic wellness program, 
• Continuous learning through our robust corporate curriculum and education reimbursement program, 
• Incredible rewards, travel incentives, and product and service discounts, 
• Pay-for-performance and best-in-class recognition programs, and 
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more. 

 

Join our growing team where everyone belongs! 

Position Details

 

What You Will Do

  • Send Application packages to clients via email/mail
  • Complete and send correspondence to clients, legal representatives and other interested parties
  • Correspond with vendors for scheduling of Insurer Examinations
  • Provide department support by matching mail for claims files, distribution and response of department voicemail messages and maintenance of department software
  • Payment of invoices as directed by adjusters and leadership
  • New Claims set-up

 

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

 

What You Have

  • Post- secondary education is required. Working towards CIP designation would be preferred 
  • Minimum of 1 year claims experience or experience working within the health care industry
  • Strong keyboarding and data entry skills
  • Excellent customer service and interpersonal skills
  • Exceptional communication skills both written and oral
  • Strong organizational and time management skills coupled with strong decision-making skills
  • Experience with Microsoft Office platform 

 

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

 

Please note that we may use AI tools to help us through the recruitment process. 

Our Commitment

 

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.