AB Claims Coordinator

Date: Jul 5, 2024

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. 
We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative. 
We work hard and play hard. We're about doing what's right and feeling good about it. 

Position Details

What You Will Do

  • Send Application packages to clients via email/mail
  • Complete and send correspondence to clients, legal representatives and other interested parties
  • Correspond with vendors for scheduling of Insurer Examinations
  • Provide department support by matching mail for claims files, distribution and response of department voicemail messages and maintenance of department software
  • Payment of invoices as directed by adjusters and leadership
  • New Claims set-up

What You Have

  • Post- secondary education is required and/or working towards CIP designation would be preferred 
  • Minimum of 1 year claims experience or experience working within the health care industry
  • Strong keyboarding and data entry skills
  • Excellent customer service and interpersonal skills
  • Exceptional communication skills both written and oral
  • Strong organizational and time management skills coupled with strong decision-making skills
  • Experience with Microsoft Office platform 

What’s in it for you: 

  • Competitive salary and benefits package
  • Annual bonuses and merit increases
  • 3 weeks’ vacation
  • Flexible benefit plan
  • Defined Contribution Pension with a matching contribution component
  • Complimentary CAA Membership


As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.