Accident Benefit Adjuster

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Investigation, evaluation, negotiation and settlement and administration of all accident benefit claims
• Handle MIG and non-MIG files up to the point of CAT
• This role does not have an ADR component, although, there is opportunity to be part of mediations, arbitrations and discoveries as learning opportunities

What You Have

• Post-secondary education completion, University preferred
• 2-3 years customer service experience
• Strong teamwork, organizational and analytical skills     
• Excellent communication skills, both verbal and written
• Superior customer service and interpersonal skills
• Desire to pursue CIP and/or expand knowledge of the SABS

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.