Business Consultant

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

• At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Position Details

What You Will Do

• Building long-term relationships with clients by communicating clear expectations; assist in project sizing, resource and scope estimates
• Leading sessions with business representatives to perform business needs analysis
• Leading documentation of business initiatives using standardized templates
• Preparing business requirements documents that clearly define the business problems, business objectives, and options/solutions
• Participating or lead daily team meetings (scrums)
• Preparing project plans and provide regular status reports to management
• Using standard business analysis methodologies
• Providing and advising on technology solutions to meet business needs
• Continually assess new solutions and processes to ensure those solutions meet customer’s expectations
• Identify, develop, and document testing strategies with acceptance criteria to validate business requirements
• Provide 2nd level end user support to both internal & external users
• Configuration of rate tables and products
   

Who You Are

• Post-secondary education in Business or Information Technology
• Minimum 2 years proven experience in the insurance industry is referred
• Minimum 2 years experience as a Business Analyst or Business Consultant is considered an asset
• Strong interpersonal skills and ability to work in a team environment
• Strong analytical and problem-solving skills
• Excellent written communication, verbal communication, and presentation skills
• Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models
• Knowledge of the Insurance industry an asset
• Experience using MS Office (Excel, Word, PowerPoint), MS Visio and MS Project
• Lean Six Sigma Yellow Belt or higher is an asset
• CBAP or PMP designation is an asset

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.