Staff Appraiser (ON)
Thornhill, ON, CA, L3T 7P9
About Us
For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What you will do:
- Conduct field appraisals within a defined territory while maintaining quality and performance standards
- Schedule field appraisals and ensure prompt delivery of appraisal reports to Claims unit
- Efficient record keeping for all logs and reporting
- Establish and maintain all inspections including random on the spot inspections
- Support Auto PD Adjusters
- Participate in industry events, training of other PD staff, and special projects
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who you are:
- Minimum of 3 years' experience with estimating or appraisal in a collision repair shop or insurance claims environment
- Working knowledge of electronic estimating software and relevant industry technical qualifications such as I-Car courses
- Post-secondary education
- Excellent communication skills both written and oral
- Excellent organizational skills
- Superior customer service and interpersonal skills
- Excellent negotiation skills
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.