Share this Job

Subrogation Specialist (Property Claim Experience)

Date: Mar 14, 2023

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

CAA Club Group is seeking to hire a Subrogation Specialist to join our Insurance team.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members.


We work hard and play hard.


We're about doing what's right and feeling good about it.

Position Details


What You Will Do 

  • Management of both simple and complex incoming and outgoing subrogation files across multiple lines of claims
  • Determines that proper reserves have been established
  • Timely management of activities
  • Ensures immediate and effective responses are provided through written/telephone communication to the following: insureds, third parties, experts
  • Negotiating settlement of various claims, and negotiation plan leading to a reasonable settlement within the authority level, or as authorized by the Recovery Manager
  • Demonstrates a good understanding of the current insurance legislations and legal processes
  • Reviews legal budget for proper file reserving; review legal opinion and strategize with counsel and management for best anticipated outcome.
  • Attend settlement conferences, discoveries, mediations, pretrial or trial


Who You Are

  • Post-secondary education completed and equivalent work experience in a related field
  • Minimum of 3 years experience in claims, subrogation or collections
  • CIP/FCIP designation or Collection License an asset
  • Paralegal experience as asset
  • Property Claims Experience is an asset
  • Excellent customer service experience 
  • Must have excellent verbal and written communication skills
  • Strong working knowledge of Microsoft Office Suite
  • Ability to work in cross functional teams 
  • High level of attention to detail
  • Strong negotiations and analytical skills 



Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.