Supervisor, Underwriting

Date: Jul 24, 2025

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

 

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more. 
 

Join our growing team where everyone belongs!

Position Details

 

What you will do:
• Coach, develop and motivate Underwriters and Underwriting Associates to ensure that they are meeting or exceeding performance expectations for key performance indicators and achieving career objectives
• Provide immediate and ongoing feedback to associates regarding accountabilities, performance and quality
• Assess & evaluate moderate to complex risks and recommend solutions to contribute to profitable portfolio of business
• Adherence to established underwriting guidelines and practices
• Maintain an awareness of changes within underwriting and general Insurance environment and distribution partners.
• Monitor and control quality of business underwritten to ensure high level of quality of business, effective underwriting and adequate pricing and make recommendations for improvement
• Build positive business relationship with Distribution channel Partners, answering Broker and Agent inquiries and completing Agent/Broker visits.
 

Who you are:
• Post-secondary education in Insurance of business related field preferred
• 2 – 4 years of Insurance and supervisory experience
• Effective business decision making attributes
• Excellent customer service and interpersonal skills
• Exceptional written and verbal communication skills

 

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.