Share this Job

Supervisor, Underwriting

Date: Sep 22, 2022

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

We are looking for a Supervisor of Underwriting to join our Insurance team!

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members.


We work hard and play hard.


We're about doing what's right and feeling good about it.

Position Details


Job Responsibilities: 

  • Coach, develop and motivate Underwriting Associates to ensure that they are meeting or exceeding performance expectations for key performance indicators and achieving career objectives
  • Provide immediate and ongoing feedback to associates regarding accountabilities, performance and quality
  • Assess & evaluate moderate to complex risks and recommend solutions to contribute to profitable portfolio of business
  • Adherence to established underwriting guidelines and practices
  • Maintain an awareness of changes within underwriting and general Insurance environment and distribution partners.
  • Monitor and control quality of business underwritten to ensure high level of quality of business, effective underwriting and adequate pricing and make recommendations for improvement
  • Build positive business relationship with Distribution channel Partners, answering Broker and Agent inquiries and completing Agent/Broker visits.

Job Requirements:

  • Post-secondary education in Insurance of business related field preferred
  • 2 – 4 years of Insurance and supervisory experience
  • Effective business decision making attributes
  • Excellent customer service and interpersonal skills
  • Exceptional written and verbal communication skills

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs