Total Loss Adjuster - ON

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. 

We work hard and play hard. We're about doing what's right and feeling good about it. 

Position Details

We are looking for a Claims Adjuster that is Member-centric when progressing a claim file to an expedient resolution, while following file management techniques to meet/exceed key performance indicators. 

What You Will Do
•    Full investigation, evaluation, analysis, negotiation and settlement of automobile and third-party property damage claims
•    Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendors
•    Evaluate liability, salvage and subrogation exposure and potential
•    Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss
•    Maintain adequate reserves based on exposure and authority level

What You Have
•    Post-secondary education completion

•    1-5 years prior claims handling experience coupled with 2-3 years customer service experience
•    Excellent communication skills both written and oral
•    Excellent organizational skills
•    Superior customer service and interpersonal skills

What’s In It For You
•    Competitive salary
•    Annual bonuses and merit increases
•    3 weeks’ vacation
•    Flexible benefit plan
•    Defined Contribution Pension
•    Complimentary CAA Membership

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.