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Underwriting Support Clerk

Date: Mar 7, 2023

Location: Thornhill, ON, CA, L3T 7P9

Company: CAA Club Group

About Us

Our Underwriting department offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Join our team as an Underwriting Support Clerk position! 

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do
•    Perform quote and policy maintenance in accordance with Underwriting rules, guidelines and practices
•    Process all incoming email requests from Brokers, requiring a quote, and input them directly into the Guidewire system, making decisions for eligibility within your authority level
•    Process policy transactions, calculate manual rates, identify gap of pertinent information required and correspond with the applicable Underwriter of record
•    Answer billing and payment inquiries from Brokers and process policy payments and changes
•    Act as the technical point of contact for Guidewire and operational process questions
•    Facilitate good working relationships with vendors of underwriting products and services used by CAA
Who You Are
•    1-2 years’ experience in a similar role
•    Post-secondary education completed preferred
•    OTL license (Other than Life) and/or General Insurance Essentials (First CIP course) preferred
•    Knowledge of the Insurance industry is preferred
•    Strong organizational and time management skills, coupled with the ability to multi-task
•    Strong communication skills, both written and verbal
•    Proficient in keyboarding, data entry and MS Office Suite

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.