Product Coordinator

Date: Nov 21, 2023

Location: Thornhill, ON, CA, L3T 7P7

Company: CAA Club Group

About Us

At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

Who we are

As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members.

We work hard and play hard.

We're about doing what's right and feeling good about it.

Position Details


What You Will Do

  • Coordinate with the lines of business to ensure effective roll out of products and services to frontline
  • Intranet maintenance (uploading resources and reference materials, e.g. rate tables, questionnaires, policies guides)
  • Assist in developing and maintaining documents such as, policies, certificates of insurance, underwriting and product guidelines, FAQs
  • Perform rate validations, product rule reviews, and other QA activities supporting product launches
  • Provide product knowledge to other departments and business partners as per the product and underwriting guidelines
  • Maintain task lists related to project plans for the Product Team and Underwriting


What You Have

  • Post-secondary education in related field is required

  • Minimum 3 years of relevant experience in Product Development, Underwriting, Claims or relevant Travel industry experience 

  • Excellent verbal, written and presentation skills

  • Excellent planning and organizational skills, with the ability to work on several projects concurrently

  • High level of attention to detail

  • Strong working knowledge of Microsoft Office Suite

  • Travel Insurance experience and Insurance designation would be considered as assets

  • Bilingual in French would be considered an asset

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.