Intermediate Underwriter, Commercial Auto (ECH-Alberta)

Date: Apr 20, 2024

Location: AB, CA

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do 
The Intermediate Underwriter, Commercial Auto (non-fleet) is responsible for assessing, pricing and accepting risks in accordance with the company's guidelines and objectives in order to comply with the underwriting standards and Echelon customer service standards. The incumbent is involved in business development and has excellent relationships with our partners in Commercial Auto.

  • Responsible for the successful evaluation, selection, negotiation and pricing for assigned policies to ensure a profitable book of business within established underwriting authority
  • Completes data entry of policy information to ensure timeliness of transactions
  • Ensures endorsements, renewals, reissues and cancellations are reviewed and analyzed in accordance with corporate standards and guidelines
  • Analyzes new business for risk profitability by assessing exposures and hazards as determined by review of underwriting data
  • Works within assigned Authority Levels
  • Develops and maintains professional relationships with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection through the adherence of company service standards
  • Conducts broker visits
  • Maintains knowledge of industry trends, developments, and regulatory changes including competitive analysis and information
  • Collaborates with brokers and customers to assist in business retention and customer satisfaction through regular interaction
  • Investigates customers' risk factors relative to corporate pricing approach to gain support, agreement and enhance relationships
  • Participates in the communication and education of brokers concerning the corporate underwriting philosophy, policies, and procedures as required
  • Understands and applies best business practices towards compliance, internal control and operational risk controls
  • Assists in the price monitoring, risk selection and data quality performance reviews
  • Works collaboratively on special projects and assignments when required


Who You Are 

  • Post-secondary school education and/or equivalent on the job experience
  • Minimum of 3-5 years relevant experience in commercial auto underwriting
  • Working knowledge of underwriting techniques, guidelines, rating programs, risk information sources, coverages, underwriting/technical manual information, statutory constraints, and computer workflow procedures
  • Valid driver's license (Class 5)
  • Good computer skills including Outlook, Word and Excel
  • Knowledge of Guidewire, RTM, Passport would be an asset
  • CIP designation or working towards completing CIP courses
  • Performs well in a busy and dynamic operation
  • Team player adaptable to a changing environment
  • Ability to focus on the broker and customer needs, ensuring a high quality of service is provided along with a long-term perspective in addressing broker or business area problems/issues
  • Demonstrated commitment to ongoing professional and technical development
  • Demonstrated commitment to high standards of performance and goals
  • Strong analytical and decision-making skills
  • Strong written and verbal communication skills
  • Excellent organizational skills and ability to manage priorities


What’s In It For You

  • Competitive total compensation and benefits package  
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • Defined Contribution Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.