Senior Claims Adjuster, Examiner (ECH-QC)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

•Work-life harmony with access to an award-winning holistic wellness program,
•Continuous learning through our robust corporate curriculum and education reimbursement program,
•Incredible rewards, travel incentives, and product and service discounts,
•Pay-for-performance and best-in-class recognition programs, and
•Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

• Settle or claims habitation, automobile, motorcycle, long haul trucking, commercial, warranty program, etc.
• Determine/assess coverage of claim 
• Conduct investigation: statements, establish loss, proceed with settlement, negotiate, etc. 
• Determine subrogation potential and proceed 
• Guiding and directing external vendors for effective investigation, control and facilitation of claims
• Prepare any correspondence or file reports
• Process payments (or denial) in accordance with established authority
• Maintain timely and accurate claim reserves on files
• Actively manage claims audit program
• Some travel is involved 

Who You Are 

• Personal-lines Damage Insurance and Commercial-line Damage Insurance Claims Adjuster AMF permit
• Minimum 5 years of experience 
• CIP or FCIP designation or working towards is an asset
• The incumbent must be bilingual (French and English), as he or she will be communicating with colleagues and customers in other provinces.
• Strong business writing skills
• Excellent interpersonal, analytical, organizational, decision making, problem solving and presentation skills

Our Commitment

We are an equal opportunity employer, and we invite women, members of visible and ethnic minorities, Aboriginal people and people with disabilities to apply. If you require an accommodation, please notify us and we will work with you to meet your needs

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