Senior Claims Adjuster, Examiner (ECH-QC)

Date: May 28, 2024

Location: Laval, QC, CA, H7T 2S3

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

Settle or claims habitation, automobile, motorcycle, long haul trucking, commercial, warranty program, etc.
Determine/assess coverage of claim 
Conduct investigation: statements, establish loss, proceed with settlement, negotiate, etc. 
Determine subrogation potential and proceed 
Guiding and directing external vendors for effective investigation, control and facilitation of claims
Prepare any correspondence or file reports
Process payments (or denial) in accordance with established authority
Maintain timely and accurate claim reserves on files
Actively manage claims audit program
Some travel is involved 

Who You Are 
College certificate
Personal-lines Damage Insurance and Commercial-line Damage Insurance Claims Adjuster AMF permit
Minimum 5 years of experience 
CIP or FCIP designation or working towards is an asset
Bilingual English-French, spoken and written; French and English is required because the incumbent will be communicating with colleagues and clients from other provinces.
Strong business writing skills
Excellent interpersonal, analytical, organizational, decision making, problem solving and presentation skills
Ability to multi-task in a claim department with evolving duties and responsibilities 
Word & Excel have no secret for you
What’s In It For You
•    Competitive total compensation and benefits package  
•    Annual shared success program based on performance 
•    Annual merit increases based on performance 
•    Registered Retirement Savings Plan with a matching contribution component 
•    Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer, and we invite women, members of visible and ethnic minorities, Aboriginal people and people with disabilities to apply. If you require an accommodation, please notify us and we will work with you to meet your needs