Bilingual Corporate Services Administrator (ECH-ON)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do

• Respond to public inquiries with a high level of professionalism.
• Coordinate and process packages and mail couriers (Registered letters, Fed Ex/Purolator, ICS, inter-office mail, and local couriers); complete all daily waybills.
• Administer outgoing cheques, statements, invoices, renewals, etc., as needed.
• Provide security access cards.
• Provide administrative support as required: typing, filing, mailing, photocopying etc.
• Assist in maintenance, organization, and upkeep of the entire office area.
• Contact landlord for required service requests.
• Ensure all copy areas are equipped with supplies including copier paper, letterhead, and envelopes.
• Support Office Services request emails.
• Handle end-to-end orders for supplies requested from different departments.
• Assist with the maintenance of access cards, parking tags and logs and ensure supply cabinets are replenished periodically.
• Assist with the maintenance records for offsite storage facility – retrieve/return/add boxes.
• Process Purchase Orders and invoices.
• Receive and direct calls to appropriate employees. 
• Assist with receptionist tasks when required.
• Other duties and projects as assigned.

Who You Are

• Post-secondary education in administration or a related field.
• 1-2 years’ experience in a corporate receptionist or administrative role.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook.  
• Bilingual in French (reading and writing) 
• Experience in customer service and tending to the phone.
• Excellent written and verbal communication skills.
• Able to work independently, well organized, customer focused.
• Can easily adapt to a fast paced and changing environment.

What’s In It For You

• Competitive total compensation and benefits package  
• Annual shared success program based on performance 
• Annual merit increases based on performance 
• Defined Contribution Pension Plan with a matching contribution component 
• Complimentary CAA Membership

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.