Bilingual Senior Quality Assurance Specialist, Personal Lines

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

•Work-life harmony with access to an award-winning holistic wellness program,
•Continuous learning through our robust corporate curriculum and education reimbursement program,
•Incredible rewards, travel incentives, and product and service discounts,
•Pay-for-performance and best-in-class recognition programs, and
•Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

Reporting to the Product Manager, Personal Lines the Senior Data Specialist, will oversee the processes and procedures with respect to data reporting, providing analysis of trends, analysis, participate in testing, audits, documenting processes, procedures and training of associates. The successful candidate will have a professional ‘can-do’ attitude and a strong work ethic which will allow them to thrive within a fast paced environment.

• Be the subject matter expert for Risk Sharing Pool and IBC Reporting for all Provinces other than Quebec.
• Identify trends on IBC data quality and provide recommendations and changes to processes to address identified issues providing any necessary training or procedure changes.
• Update and maintain documentation for RSP procedures and provide raining for Associates as needed on procedures and trends as required.  
• Work collaboratively with both internal and external customers as it pertains to RSP or IBC reporting and procedures.
• Be the contact person for RSP & GAA and ensure that all reports and error corrections are submitted on a timely basis.
• Act as a backup to the team when needed on testing on system issues and third party rating engines as requested by the Manager, maintaining test results.    

Who you are

• 5 – 7 years of experience in Personal Lines Underwriting 
• College or University education in a related field is required
• Have completed CIP pursuing or have completed FCIP  and or CRM designation
• Must be bilingual; both French and English is required because the incumbent will be communicating with colleagues and clients from other provinces.

Our Commitment

Echelon souscrit au principe de l’égalité d’accès à l’emploi et s’engage à prendre des mesures d’adaptation en conformité avec la législation provinciale applicable en matière de droits de la personne et d’accessibilité.  Le GCC offre des mesures d’adaptation aux candidats handicapés tout au long du processus de recrutement. Veuillez nous informer de toute adaptation requise, et nous travaillerons avec vous pour répondre à vos besoins.