Business Development Manager

Date: Mar 27, 2024

Location: Mississauga, ON, CA, L4W 5N1

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

Reporting to the Manager, Business Development - Ontario, you will be energetic, professional and resourceful providing service to our brokers. This role supports Western Ontario Region, from Windsor to Hamilton. Extensive travel in this region is required.  

What will you do

  • Maintain existing broker relationships and seek opportunities to expand the broker relationship network 

  • Monitor portfolio performance, including retention rates, loss ratio and growth metrics

  • Assist in the development, execution and reporting of strategic plans/business plans alongside relevant management teams and departments

  • Development of tools, guides and other resources for our broker partners. This includes hosting presentations/training sessions, both virtual and in person.

  • Represent the Echelon team at a variety of industry trade shows and broker conventions coordinating with Marketing for these events

  • Accountable for gathering and reporting market intelligence

  • Address concerns and/or issues related to brokers quickly and effectively working closely with the business line(s)

  • Assist in the strategic development of annual marketing plans

  • Extensive travel is required in Western Ontario Region

Who you are

  • College or University Degree in related field is required preferably in business administration or marketing with a practical knowledge of automobile insurance

  • 3-5 years of industry related experience, with 1-2 years related experience in a sales/account management environment 

  • Outstanding people skills, building trusted relationships for the long term

  • Strong communication skills both verbal and written (i.e. presentation quality, positioning, spelling, grammar, etc.)

  • Ability to self-motivate, work both independently as well as in a team environment

  • Strong attention to detail and excellent follow up skills

  • A team player with a positive attitude to achieve excellent service delivery

  • High degree of proficiency in Microsoft Excel, PowerPoint, Outlook and Word

  • CIP designation would be an asset

What’s In It For You

  • Competitive total compensation and benefits package  
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • Defined Contribution Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 



Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.