Intermediate Property Claims Examiner (ECH-ON)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. 

We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

The Claims Examiner – Property is responsible for commercial and personal property claims on a national level within established authority level. This position involves claims of moderate complexity and severity.  

• Investigation, evaluation and settlement of claims of moderate complexity and severity, mainly through claims examining with occasional direct handing responsibilities.
• Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of property losses
• Verify loss details and confirm coverage related to assigned claims
• Review amounts on all estimates, invoices and documentation in support of payments
• Document claim files with appropriate particulars of claim and claim handling adhering to claim documentation standards
• Maintain timely and accurate claim reserves on files
• Proactive identification, optimization and coordination of post-loss recovery opportunities, identification of potential sources of recovery and ensure salvage and subrogation opportunities are identified and pursued to minimize claim losses
• Prepare reports to management and reinsurers 
• Actively participate in settlement of claims at meetings, conferences, and mediations
• Support all marketing and client/customer service initiatives 
• Oversight, monitoring and review of claims activities and services performed by third party claims administrator

Who You Are:

• College Diploma or University Degree completed
• Enrolled in and working toward (F)CIP designation
• A minimum of 5 - 10 years of experience with property claims 
• MS Word and Excel proficiency 
• Exceptional team player yet capable of operating independently to meet deadlines, prioritize workloads and achieve established service and performance standards
• Excellent interpersonal, written and verbal communication skills
• Strong diagnostic, analytical, organization, negotiation and time management skills
• Ability to bring resources together to achieve desired objectives and outcomes
• In depth knowledge of residential construction procedures, methods, techniques and building and property estimating software programs experience would be a bonus

What’s In It for You:

• Competitive total compensation and benefits package  
• Annual shared success program based on performance 
• Annual merit increases based on performance 
• Registered Retirement Savings Plan with a matching contribution component 
• Complimentary CAA Membership 
   

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.