Manager, Auto PD (ECH-ON)

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. 

We offer:

•Work-life harmony with access to an award-winning holistic wellness program,
•Continuous learning through our robust corporate curriculum and education reimbursement program,
•Incredible rewards, travel incentives, and product and service discounts,
•Pay-for-performance and best-in-class recognition programs, and
•Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Position Details

What You Will Do 

Manage a team of Unit Managers with hiring, performance management and day to day support of team.

Prepare reports to management to reflect loss development, potential/actual financial exposure coverage issues and claim and recovery strategies

Works with management in executing claims corporate strategies, creating performance targets & Goals that compliment those strategies. 

Analyzing reports and creating action plans to ensure targets and goals are being achieved.  

Responds to customer concerns and complaints in an effective and timely manner when escalated, 

Collaborate with stakeholders to develop and communicate best practices, conduct process assessment and identify areas for efficiency gains.

Some travel will be required.

Who You Are 

University degree preferred combine with 5 years of experience, CIP designation (asset), or industry experience as an equivalent

A minimum of 5-10 years of relevant claims experience, inclusive of technical and coverage issues, management / resolution.  

A minimum of 5-10 years of leadership and management experience is required.

Great communication skills as well as the abilities to adapt to the audience and present

What’s In It For You

Competitive total compensation and benefits package  

Annual shared success program based on performance 

Annual merit increases based on performance 

Registered Retirement Savings Plan with a matching contribution component 

Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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