Product Owner (Guidewire)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

You will be the driving force behind optimizing and enhancing our Guidewire systems, ensuring they effectively support our specialty insurance products and operations. You will bridge the gap between business needs and technology, leading system improvements that streamline workflows, support business process changes, and enhance our products. This isn’t just about maintaining systems—it’s about transforming them. You will work closely with Business, Technology and our Operations team to assess impact, estimate and solution design while sequencing enhancements that make a tangible impact. Your deep expertise in Guidewire applications, insurance processes, and IT systems will be critical in modernizing our platform, ensuring it delivers speed, accuracy, and flexibility to meet evolving business needs. If you have a passion for solving complex challenges, optimizing enterprise systems, and leading impactful technology initiatives, we need your expertise to take our operations to the next level.

What You Will Do

• Define the overall Product vision of Guidewire Maintenance while deciding the sequencing and prioritization of all guidewire enhancements that make up the product roadmap
• Work with business stakeholders to understand and align on business problem, scope, business impact, business benefit and how these relate to the overall product vision.
• Work with business solutions consultants and business stakeholders, oversees the requirement gathering process define high level requirements and acceptance criteria within each feature and continuously iterate to meet the definition of ready.
• Act as the primary communicator between business and technology teams while inspecting and evaluating requirement gathering and the development process. 
• Share the product roadmap with business and IT stakeholders to ensure product goals and vision are clear and aligned with Business Objectives. 
• Host and participate in scrum meetings to track progress on dependencies, re-prioritize key deliverables, identify key impediments and risks, and measure the teams’ target capacity to deliver. 
• Negotiate with business leaders to sequence the Guidewire Maintenance Work required to support business deliverables. 
• Own the Change Management Strategy as it relates to each Guidewire Maintenance Request and it’s impact on business readiness to accept the system functionality changes

Who You Are

• Post-secondary education in Business or Information Technology 
• Minimum 5 years' proven experience as a Product Owner within the Insurance Industry
• Certified Product Owner (CPSO, PSPO I, PSPO II) will be considered an asset
• CIP, CRM, CBAP, CAPM, PMP preferred but not required
• Bilingual in English and French is an asset
• Extensive knowledge of the Software Development Lifecycle and Agile development process and best practices  
• Strong interpersonal skills and ability to work in a team environment
• Strong analytical and problem solving skills
• Excellent written communication, verbal communication, and presentation skills
• Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

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