Senior Business Systems Analyst (ECH-ON)

Date: Apr 14, 2024

Location: Mississauga, ON, CA, L4W 0A5

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.

Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do 

  • Meet with business stakeholders and Subject Matter Experts to identify, clarify, document, and communicate business systems requirements 
  • Create Business Analysis artifacts such as BRD's, User Stories, Use Case Scenerios, Definition of Done, Acceptance Criteria, process flows, impact analyses and other artifacts as required
  • Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
  • Actively participate in / lead scrum ceremonies such as sprint planning sessions, scrums, sprint reviews, retrospectives and backlog refinement sessions
  • Advocate for and reinforce best practices and standards to promote a comprehensive and consistent business analysis practice with the organization, recommend enhancements to current process
  • Supervise the progress of in-sprint stories to ensure targets and deadlines are met, and keep Project Manager up to date on work activities, risks and issues. 
  • Guide stories through the SDLC, oversee QA and UAT testing, and obtain story sign-off
  • Perform system configuration

Who You Are 

  • Bachelor's Degree in quantitative/analytical discipline
  • Minimum 5 years experience as a Business Analyst / Business System Analyst
  • Solid insurance domain knowledge (P&C, Personal and Commercial Auto, Trucking)
  • Worked in a related field for minimum 3 years in a brokerage, claims, underwriting or IT function
  • Your are drive to excel and to enhance your professional development within the business analysis domain (candidates with CBAP or PMI-PBA preferred)
  • Experience working in Agile and hybrid environments
  • Excellent English written and verbal communications and presentation skills
  • French language can asset
  • Strong interpersonal skills
  • Disciplined and self-motivated, with ability and interest in working independently and as part of a team
  • Strong MS Office (Excel, Word, Visio, PowerPoint), basic SQL an asset
  • Proven track-record of taking ownership of tasks and demonstrated leadership

What’s In It For You

  • Competitive total compensation and benefits package 
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • Defined Contribution Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.