Senior Commercial Claims Adjuster, Physical Damage
Mississauga, ON, CA, L4W 5N1
About Us
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.
Who we are
Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results. We are caring. We are leaders. We are innovators. We are collaborative. We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
What You Will Do
The Commercial Auto Physical Damage Claims Adjuster is responsible for the handling of claims related to automobiles, taxis, dealerships, rental vehicles, towing services, and driving schools. The claims are of high-complexity, and the successful candidate will have a dynamic personality and the ability to thrive in a high-performance environment. The Commercial Auto Physical Damage Claims Adjuster will ensure claims are thoroughly investigated, fairly evaluated, and promptly resolved in accordance with the company guidelines and industry best practices.
- Leads complex investigations, handles diffuclt negotiations, settles and resolves disputed claims
- Effectively communicate with stakeholders to gather information and resolve claims efficiently
- Manage claims in litigation, particpate in mediations, pre-trials and settlement conferences
- Direct vendor partners as necessary to ensure timely delivery of services
- May participate in special projects and presentations
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You Are
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 5 years experience handling commercial auto physical damage claims
- Strong organizational, desk management, decision-making and problem solving skillset to deliver proactive and timely resolutions
- Well versed in interpreting insurance contracts and coverage requriements across various jurisdictions
- Knowledgeable of claims settlement practices, policy wording, fraud investigations and addressing complex coverage issues
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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