Specialty Programs Administrator, Specialty Lines (ECH-ON)

Date: Sep 11, 2023

Location: Mississauga, ON, CA, L4W 0A5

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.


We are caring. We are leaders. We are innovators. We are collaborative.


We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do

  • The Specialty Programs Administrator is the main point of contact for client inquiries, stakeholders for reports and updating the database.
  • Respond to client inquiries concerning Specialty Programs
  • Log calls, file and forward correspondence as required concerning client inquiries and requests and cancellations
  • Maintain MGA Agreement and Administration filing system and report on any outstanding requirements for unsigned or non completed agreements
  • Maintain and update various reports such as but not limited to: Program Information Summaries, Program Audit log, Actuarial summary, Risk Management Manual, MGA licensing information, regulatory reporting information database, premium and claims report,  summary monthly data reports for management
  • Perform day to day filing functions
  • Take meeting minutes for Specialty Division meetings
  • Maintain Active Program Listing
  • Prepare monthly accrual entries and maintain a record of all entries and reversals and provide monthly report to senior management and finance
  • Run queries on distributor’s monthly program reports to ensure integrity of data
  • Receive and review premium and fee receivable reports from accounting and advise management of any issues that develop
  • Maintain reinsurance documentation for each program and update the on line data and reinsurance arrangement summaries
  • Gather information for reinsurance and regulatory reporting
  • Gather information and prepare documents for Program audits


Who You Are

  • Experience in a similar role preferred
  • Post-secondary education required
  • Strong organizational and interpersonal skills with the ability to multi-task
  • Able to effectively set priorities to meet deadlines with a strong attention to detail
  • Excellent communication skills both oral and written; French would be an asset
  • Proficient with Microsoft Suite (Word, Excel, Power Point and Access)
  • Ability to work collaboratively in a team environment
  • Excellent problem solving and analytical thinking skills
  • Strong independent learner with a good aptitude for numbers

What’s In It For You

  • Competitive total compensation and benefits package  
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • Defined Contribution Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.