Vendor Specialist

Date: Apr 2, 2024

Location: Mississauga, ON, CA, L4W 5N1

Company: CAA Club Group

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. 

We work hard and play hard. We're about doing what's right and feeling good about it. 

Position Details

What You Will Do 

The Vendor Specialist is responsible for overseeing & performance management of multiple claims vendors with varying levels of complexity within the claims department.  Establishing and maintaining strong relationships with our external & internal partners, driving customer service excellence for our clients, controlling costs and mitigating risks. Working alongside Echelon Contracts Manager with the creation and maintenance of contracts with vendors and ensuring appropriate quality assurance oversight within the claims function.  The Vendor specialist will ensure that all aspects of legal and contractual obligations are sufficiently managed.

The Vendor Specialist will collaborate and work with teams within the claims department, compliance, internal and external audit functions, information technology departments and related stakeholders as required.

Who You Are 

  • Post-secondary education completed in a related field
  • 2-4 years of direct experience in contract/vendor management and/or procurement related role, preferably in an insurance claims setting (auto, accident benefits, casualty, legal, property etc.)
  • Detailed understanding of contract terms, monitoring activities, and required due diligence & compliance
  • Comfortable working as part of a multidimensional team
  • Capable of professionally managing confidential information as well as to adherence to all Company policies and procedures
  • Ability to communicate and articulate vendor performance issues and due diligence items to appropriate parties both internally and externally

What’s In It For You

  • Competitive total compensation and benefits package  
  • Annual shared success program based on performance 
  • Annual merit increases based on performance 
  • DC Pension Plan with a matching contribution component 
  • Complimentary CAA Membership 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.