Vendor Specialist

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. 

We offer:
•    Work-life harmony with access to an award-winning holistic wellness program,
•    Continuous learning through our robust corporate curriculum and education reimbursement program,
•    Incredible rewards, travel incentives, and product and service discounts, 
•    Pay-for-performance and best-in-class recognition programs, and
•    Competitive benefits that include a defined contribution plan, personal spending account, and so much more.  

Join our growing team where everyone belongs!
 

Position Details

What You Will Do 

The Vendor Specialist is responsible for overseeing & performance management of multiple claims vendors with varying levels of complexity within the claims department.  Establishing and maintaining strong relationships with our external & internal partners, driving customer service excellence for our clients, controlling costs and mitigating risks. Working alongside Echelon Contracts Manager with the creation and maintenance of contracts with vendors and ensuring appropriate quality assurance oversight within the claims function.  The Vendor specialist will ensure that all aspects of legal and contractual obligations are sufficiently managed.

The Vendor Specialist will collaborate and work with teams within the claims department, compliance, internal and external audit functions, information technology departments and related stakeholders as required.
 

Who You Are 

• Post-secondary education completed in a related field
• 2-4 years of direct experience in contract/vendor management and/or procurement related role, preferably in an insurance claims setting (auto, accident benefits, casualty, legal, property etc.)
• Detailed understanding of contract terms, monitoring activities, and required due diligence & compliance
• Comfortable working as part of a multidimensional team
• Capable of professionally managing confidential information as well as to adherence to all Company policies and procedures
• Ability to communicate and articulate vendor performance issues and due diligence items to appropriate parties both internally and externally

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Our Commitment

We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you requires an accommodation, please notify us and we will work with your to meet your needs. As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

#Li-Hybrid