Senior Claims Adjuster, Examiner (ECH-QC)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. 
 

We Offer

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts, 
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.  
 Join our growing team where everyone belongs!

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

We are looking to hire a Commercial Property Claims Examiner for our Quebec Claims Team. If you have experience and a passion for handling commercial, large loss and complex claims, this may be the perfect role for you.

In this role, your will be responsible for overseeing claims handled by independent adjusters and provide your knowledge and insight in the settlement of your claim.

This is a hybrid role where currently you will be working mostly from home (currently no weekly scheduled/required days in office).

What your day may consist of as an Echelon Claims Examiner:

• Analysis of incoming reports from independent adjusters in a timely manner to determine coverage and file strategy and
• Communicate with parties involved in the claim to ensure expectations and timelines are managed efficiently
• Issue payments as required to appropriate parties as recommended by the independent adjuster and approved by you
• Thorough review and analysis of the policy terms and conditions to ensure proper decision making throughout the claim settlement
• Identify large loss claims and present your claim action plan and reserving requirements to a claims committee for approval
• Identify and communicate to appropriate parties/departments risk opportunities, circumstances requiring special investigation, subrogation potential
• Collaborate and work alongside a fabulous team of Echelon claims experts to leverage and share your knowledge and experience in a supportive working environment

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.