Senior Claims Adjuster, Examiner (ECH-QC)

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of 
Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement 
program,
• Incredible rewards, travel incentives, and product and service discounts, 
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and 
so much more.

Join our growing team where everyone belongs!

Position Details

What you will do:

- Work in conjunction with the independent adjuster to provide excellent service
- Analyze the independent adjuster's reports and give him/her the necessary instructions to complete the processing of the claim.
- Control reserves properly and make payments
- Present and report major losses
- Organizational skills
- Good investigative skills 

Who you are:

- College diploma
- Claims adjuster's license in personal lines and commercial lines 
- Minimum of 5 years' experience in claims 
- CIP or FCIP designation or in the process of obtaining it is an asset
- The incumbent must be bilingual (French and English), as he/she will be required to communicate with colleagues and customers in other provinces.
- Excellent analytical, organizational, decision-making and problem-solving skills.
- Ability to multi-task in positions of increasing responsibility across insurance product lines. 

Benefits:

- A comprehensive and competitive compensation and benefits package;
- Annual bonus program based on performance;
- Annual merit-based salary increase;
- Registered Retirement Savings Plan with a matching contribution component; 
- Free CAA-Quebec membership card.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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