Unit Manager- Personal Lines (QC)-ECH

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture?

Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts, 
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

The Unit Manager, Personal Lines is responsible for the daily supervision of an Underwriting Team providing clear leadership and direction in a dynamic work environment.  Has direct responsibility to execute underwriting policies, practices, and procedures efficiently and effectively within established standards.  Always displays corporate values, contributes to profitable underwriting growth, and supports business objectives.

• Ensure compliance with underwriting rules, guidelines, policies and practices as well as local, provincial and federal regulations and laws governing the insurance industry
• Manage workflow distribution, produce status reporting and measure underwriting service and quality standards
• Recommend and implement business process improvements to manage underwriting workload
• Conduct daily, weekly and monthly staff meetings to review department and corporate goals and to set immediate action plans
• Coaching, mentoring, training and development of underwriting staff
• Responsible for implementing new policies and procedures, conducting regular audits and ensuring compliance with all existing policies and procedures

Who You Are 
•    College or University Degree in related field is required
•    Require Intermediate knowledge of the English language, as this role interacts with internal and external stakeholders in other provinces. 
•    CIP designation and working towards FCIP
•    10 years underwriting experience with a minimum 5 years in Supervisory/Leadership in Personal and Commercial Lines
•    Possesses strong product knowledge and policy wordings and has thorough knowledge and understanding of industry environment
•    Experience in developing underwriting training manuals   
 

Our Commitment